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 Service Request Form

This form is to be used by the public as an easy way of submitting Sanitation Service Requests electronically. Use this form to make request regarding picking up bulky items, Metal Household Appliance Items, Brush Items, Move In / Move Out Pick Up, and/or Services Not Complete. In addition, you may also use this form to request for replacing Black/Blue/Green broken/missing/damaged containers. Requests are processed in 2-3 business days. If this is an emergency, please contact us at (800)773-CITY / (800)773-2489.

To better serve your needs, please complete steps 1 through 6 below as required:

  Step 1 - Define Service Request
Type of Service (please select one or both of the following):

  (Complete Step 2, 3, 4, 6)
  (Complete Step 2, 3, 5, 6)

  Step 2 - Select Trash Collection Day or Private Service
Please select one of the following:

If you use the black, blue, or green bin (w/ City Seal), then select your Trash Collection Day:

OR

If you use Private Service, then check Private Service below:


 Step 3 - Contact Information     (HELP)
Entries preceded by an asterisk ( * ) are required for proper processing.

*
*
*
*
*
*


 Step 4 - Pick Up Service Request
Type of Pick Up Service (please select one or more of the following):




Other Bulky Items




Other Metal Appliances:


        Overgrown, Dry Brush (see Help for important information)   


        (see Help for important information)






Other Services Not Complete:




More items:

 Step 5 - Define New Container Request
Type of Containers (please select one or more of the following):


Size:
Quantity:
Reason:


If Reason is "Damaged", Complete the following:

Container 1 Serial #
Damage on: Wheel   Lid   Body

Container 2 Serial #   
Damage on: Wheel   Lid   Body

Container 3 Serial #   
Damage on: Wheel   Lid   Body  


Green (Yard Trimmings)  (HELP)

Size:
Quantity:
Reason:


If Reason is "Damaged", Complete the following:

Container 1 Serial #   
Damage on: Wheel   Lid   Body

Container 2 Serial #   
Damage on: Wheel   Lid   Body

Container 3 Serial #   
Damage on: Wheel   Lid   Body  


Size:
Quantity:
Reason:


If Reason is "Damaged", Complete the following:

Container 1 Serial #
Damage on: Wheel   Lid   Body

Container 2 Serial #
Damage on: Wheel   Lid   Body

Container 3 Serial #
Damage on: Wheel   Lid   Body  

 


Size:
Quantity:
Reason:


If Reason is "Damaged", Complete the following:

Container 1 Serial #
Damage on: Wheel   Lid   Body

Container 2 Serial #
Damage on: Wheel   Lid   Body

Container 3 Serial #
Damage on: Wheel   Lid   Body  


 Step 6 - Submit Request
Please review your entries and then click submit to send the request, or click clear to erase all entries.


If you cannot use this form, please call the Call Center toll-free at
(800)773-CITY / (800)773-2489


CONTACTS

 

 CITY OF LOS ANGELES
 DEPARTMENT OF PUBLIC WORKS
CITYWIDE SERVICES
DIAL 3-1-1
Service Request Hotline-
General Sanitation Information
1-800-773-CITY (2489)
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